How to Order
Simply follow this step-by- step guide to place your order for your stationery.
STEP 1 - CHOOSE A DESIGN
Firstly, decide on the stationery design that best suits your occasion. If you have any queries or would like a bespoke design please contact us on 01923 353335 to discuss your requirements.
STEP 2 - SELECT YOUR COLOUR OPTION & PERSONALISE WHERE NECESSARY
Once you have decided on a design, then simply select from the colour options shown. For scrolls you will need to select your scroll box colour preference and your parchment paper colour and border. For some of the Bat/Bar Mitzvah designs you will need to indicate the name of your child to includ eon the stationery.
STEP 3: DECIDE ON YOUR MATCHING STATIONERY
Choose your stationery options, Invitations, Bat Mitzvah, Bar Mitzvah, Evening Invitations, Menu’s, Thank you cards, Favour Boxes or Place Cards, Guest Books, Photograph Albums. It is best to order all your stationery requirements at the same time to ensure consistency of colour across your order. If you do not have the personalisation information required for the inserts for some of your stationery items, do not worry, if your are ordering online simply select the ‘PURCHASE AND PERSONALISE LATER’ option for that item of stationery. For other ordering methods, simply tick the box on the order form for that item.
If you would prefer to send your personalisation information direct to us rather than use the online forms, no problem, simply emails us at orders@lovelydaycards.co.uk and quote your order number.
STEP 4: SELECT YOUR WORDING OPTIONS
If you are ordering ‘invitations’ you have the options to change the wording on the front of the stationery or the scroll box embellishment to announce your occasion. e.g. Civil Ceremony, Commitment Ceremony. If you require alternative wording for your stationery, please contact us to discuss your requirements.
STEP 5 - ACCESSORIES & OPTIONAL EXTRAS
All our stationery comes with matching envelopes. However, should you wish to order presentation boxes for your stationery you can do so. For scroll boxes, there is also an option to purchase scroll box outers for postage. If you are ordering invitations, you may wish to purchase matching RSVP cards and envelopes, there is an option to order pre-addressed reply envelopes should you so wish.
STEP 6: PERSONALISE YOUR INSERT
You now need to determine the words, layout, font and font colour for your stationery or scroll. Either choose from our standard layouts or alternatively you can provide us with your own words. The easiest way to personalise your inserts is online with our step-by-step automated guides. (Please note for scrolls, the font colour selected will also be applied to your border selection) Don’t forget you can also have your inserts gold or silver foiled, as an optional extra.
STEP 7: PERSONALISE WITH A PICTURE
If you want to personalise your stationery with a photograph, simply follow the instructions online or send us a jpeg image by email or post. Please ensure that it is of a high enough quality (300 dpi) to reproduce well when printed.
STEP 8: PAYMENT
Once you have completed your order, please ensure that you provide us with all your relevant contact details, including a telephone number and email address. We accept the following credit/debit cards; MasterCard, Visa, Maestro, Visa Electron, Solo. Please note that there is a 2.4% bank charge for using a credit card as payment. There is no charge for using a debit card.
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Timing Your Order
We recommend that you place your order, at least 4 months before the event, this allows you time to send out your invitations and receive your responses. As every one of our invitations is handmade individually, you will need to consider the lead time for delivery in your timings.
If your special occasion falls during the Christmas Period, you will need to allow a longer lead time to take account of the Christmas postage.
It is worth remembering when planning your Bar/Bat Mitzvah that there are times of the year, especially between Passover (Pesach) and Shavour, when there is no dancing, this may affect your arrangements, so it is worth checking with your synagogue.
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Delivery Timings
Main Range - Main Picture Colour - 2 weeks*
Main Range - Optional Colour - 4 - 6 weeks*
Scroll Boxes - 4-6 weeks
Bespoke - Dependent upon requirements
These turnaround times are subject to material availability. If your design is not in stock, we will let you know immediately. *Please note that during August, many of our suppliers are on holiday, delivery timings for all orders will be at least 4 weeks during this period.
Delivery Information
UK Delivery £12.50 Worldwide & Eire – POA
All deliveries are checked, labelled and packed in rigid boxes. Please check them on arrival and notify us
immediately of any problems or discrepancies. To ensure that you receive your stationery on time, we always deliver by courier and ask for a signature.
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Urgent Orders
If you have a short timescale for your function and need delivery earlier than our normal terms, please do not
hesitate to contact us to discuss your requirement on 01923 353335 and we will do our best to help you.
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Payment
Please note that we do not despatch an order until payment has been made in full. We accept the following credit/debit cards; MasterCard, Visa, Maestro, Visa Electron, Solo. Please note that there is a 2.4% bank charge for using a credit card as payment. There is no charge for using a debit card. Receipts will be issued for all payments received. If an order is cancelled, all completed work must be paid for. In the very unlikely event that we have to cancel your order you will be informed as soon as possible and a full refund of all monies paid will be given.
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Terms & Conditions
Data Protection
Lovely Day will only use customer’s personal data solely for the purpose of completing your order, when completing your order you will be asked if you wish to receive future information on Lovely Day products and services. However, your data will not be passed on to any third party for marketing or any other purposes. We reserve the right to change and update these conditions from time to time.
Satisfaction Guarantee
Should you not be satisfied with the service or the products you receive from Lovely Day please write to us with your concerns. We will do all we can to rectify the situation so all parties are satisfied. Should you find that you have received items that you believe to be faulty. You need to notify us within two days of receipt of your order. The items will need to be returned to us before any refund or exchange can be given. All postage costs incurred for the return of the items will be reimbursed by us. Refunds and exchanges will only be made if the product is found to be faulty or does not meet your order specification. We reserve the right to update these conditions from time to time.
Items Not Suitable for Children Under 3
Due to the small parts contained in some of our designs, our stationery and accessories should not be given to children under the age of 3 years of age.
Product Disclaimer
Although we make every effort to describe and display our products accurately, however, colour reproduction will be dependent on the way in which you have received this brochure. If by PDF, colour will vary according to the set-up of your computer/printer and should only be taken as a guide. Slight variations in actual goods may occur. Designs featured are subject to availabilty of the components, where applicable, Lovely Day reserve the right to improve designs, specfications and components without prior notice. Our designs have small parts and are not suitable for children under the age of 3.
Pricing
Prices stated in this brochure were correct at the time of going to press (June 2006). Prices are reviewed from time to time and can be subject to change.
Public Liability
Lovely Day total liability for any claim, however, it arises shall not exceed the price of the goods supplied by Lovely Day to the customer. Lovely Day shall not be liable for any consequential customer loss whether it arises from a breach of duty in contract or in any other way. Lovely Day cannot accept any liability for failure to comply with specific instructions stated in this catalogue or on the website. YouR statutory rights as a customer are not affected by this statement.
Copyright
All designs, brochures, web and other promotional materials designed by Lovely Day are covered by copyright and remain the property of Lovely Day and may not be copied under any circumstance. All rights reserved. Any person or persons found in breach of copyright will be dealt with according to current UK law.
Copyright © 2005 Lovely Day. All rights reserved
Our trading address is ‘The Pink House’, 19 West Way, Rickmansworth, Hertfordshire WD3 7EH. You can contact Lovely Day by:
Email: admin@lovelydaycards.co.uk. Telephone: +44 (0)1923 353335 during normal office hours.
VAT Reg No: 874 7847 61 
